Introduction to the United States healthcare systems highlighting the role of values, access and allocation of health care services and resources, medical language and terminology.
Exploration of issues and trends impacting United States health care systems: financing, regulation and compliance, quality of control and care, administrative and management as well as delivery services.
Exploration of legal issues in the health care industry: medical laws and legal aspects of medical ethics, contract negotiations, legislative, regulatory and compliance, patient protection, medical proxy, and liability and risk management issues.
Exploration of marketing trends and issues in the health care industry. Terminology, strategies, goals and objectives, planning and advertising, consumer-driven marketing agenda, application of technology for marketing, e.g., podcasts, websites, social networks for advertising, branding, name recognition, customer loyalty, etc.
Consideration of the various ethical issues and challenges experienced in the health care industry: medical ethics, access and delivery of medical services, patient rights, knowledge information and record keeping practices, information sharing, and communication.
Nature and meaning of systems, boundaries and environments, mission statements, organizational structures, relationships, rewards, power and procedures. Diagnosing problems in organizations. Preparing for, implementing and managing change.
Overview of statistics. Measurement objectives for research projects, normal curve, confidence intervals. Data definition, testing hypothesis. Data collection, Chi-Square test. Research project evaluation plan. Survey construction for the research project. Data finalization and project evaluation process.
Dimensions of management, management process and skills, strategic planning, leadership styles and impact on subordinates, teamwork and work force diversity, communication of values, negotiations with employees and impact on productivity. Total Quality Management and Management by Objectives.
Personnel function, development, and organizational structure. Developing job descriptions, personnel planning and forecasting, internal and external recruitment, personnel selection and orientation, legal aspects of personnel. Employee benefits and costs, performance appraisal and discipline, labor relations, unions, and negotiation.
Financial tools for managers in decision-making: financial statements, bookkeeping process, financial statement analysis, statement of cash flow, internal cost concepts, present value concepts, and budgeting.
The Senior Project is the Accelerated Degree Program capstone. This course is an intensive, process-oriented, active learning project through which students apply learning acquired through all major coursework. Designing and developing the Senior Project requires students to follow a problem from recognition to providing a well-researched solution or from the development of an opportunity to a well-researched action plan. Students are required to complete a comprehensive document and present their findings. Prerequisite: OMP 4236.
For a listing of General Education and elective courses, please consult the Undergraduate Catalog.